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About Us

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Cheapvoips.com is a self-service VoIP (Voice over Internet Protocol) company that offers an alternative to standard and wireless telephone providers.  CheapVoIP’s turns your high-speed internet connection or Wi-Fi signal into a multidimensional digital communication platform.  CheapVoIPs offers solutions for all of your personal and business needs.  We offer completive rates for national and international calls and exceptional customer service.  Our mobile app supports both, Apple and Android devices and allows you to add CheapVoIPs to any smartphone or tablet.  Sign up now and start immediately saving.

No Activation Fee!

Get started today without any hidden fees!

No Contracts!

No "two year contracts". In fact, no contracts at all. Just come and go with our service as you please!

No Equipment!

You do not need any extra or special equipment to get started in minutes.

No Waiting!

Everything is in your control. Order and immediately you will be able to use our services. No hassle.

No Added Fees!

Don't let extra fees hold you down, CheapVoIPs.com will not add any extra fees.

Mobile APP is coming soon!!

Business

Let CheapVoIPs handle all of your business needs and never have to worry about purchasing expensive equipment again. Small or large, CheapVoIPs peer peering capabilities allows you to provide and manage your own PBX (private branch exchange) system and add up to 130 lines.  In addition to our office capabilities, CheapVoIPs is completely mobile.  Our App is compatible with Android, Apple and any devices that allows a data or internet connection.  CheapVoIPs offers voicemail, caller ID, callbacks, call forwarding, the ability to check your voicemails online and receive email notifications for missed voicemails.  With CheapVoIPs you are in complete control, only order the services you need and spend what you want to spend.  Let CheapVoIPs be your business solution.  

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Personal

Compatible with any devices that can receive an internet or Wi-Fi connection, CheapVoIPs offers an inexpensive alternative for calling nationally and internationally. CheapVoIPs is completely self-service and our basic service includes: voicemail, caller ID, callbacks, speed dial. Your online customer portal allows you to check your payment and call history, check your voicemail and set email notifications for missed voicemails.

FAQs

How do I make a payment on my account?
  1. Log into the portal using your credentials.

  2. On the front page (ACCOUNT INFO) of your portal, click “BUY NOW” under the PayPal icon.

  3. Using the dropdown box provided, enter the amount you wish to pay.

  4. Click “CONTINUE”.

  5. The next page will outline your payments. Once you have checked your payment, click “CONFIRM ORDER”.

  6. This will then take you the paypal.com website. From here, you can log into your PayPal account and pay directly or fill in the necessary credentials to make the payment using your credit/debit card by clicking “Pay through PayPal using an online bank account, debit or credit card, or PayPal Credit” below.

Can I pay CheapVoIPs directly with a debit or credit card, or check?
    • All payments are through PayPal. If you want to pay with a debit or credit card, or check, you can pay with those through PayPal.

How can I check my voicemails online?
    1. Click on “VOICEMAIL” on your side bar.

    2. Click on your voicemail you wish to listen to.

How far back can my payment history show?
    • Your payment history will go as far back as the life of the account.

Can I set up speed dials online?
    1. Click on “SPEED DIAL” on the left side bar.

    2. Click on the drop down box and choose the speed dial number you would like to use.

    3. In the “DESTINATION” box enter the number in which you would like to be dialed. e. 1234561237

    4. In the “NAME” box include your own label. i.e. Mom’s Cell

How do I change or edit a speed dial?
    1. Click on “SPEED DIAL” on the left side bar.

    2. In the row that the number you which to change is, click on the pencil.

    3. Make your appropriate changes and click “CONFIRM DATA”.

How can I see how much it is going to cost me to make a call?
    1. Click on “STIMULATOR” on the left side bar.

    2. Enter the number in which you are wanting to call with a 1 in front of 11 digit phone number i.e 1502123456

    3. Click “SEARCH.”

    4. The information when searched will give you the price per minute, the amount of minutes you can talk based on the credit in your account, and the destination.


In the STIMULATOR, what does “Call Time Available” mean?
    • This is the amount of minutes you can make a call based on the credit in your account.

What does a “CALLBACK” mean?
    • When you make a call back, it means that you call a number, and then when the person calls you back it goes to another number you have chosen.

How do I set up a “CALLBACK”?
    • Click on “CALLBACK” in the left side bar.

    • In the “YOUR PHONE NUMBER”, enter the number in which you want the customer or individual to call back.

    • In the number “IN THE NUMBER YOU WISH TO CALL” enter the customer or individual’s number.

    • Click “CLICK HERE TO MAKE CALL”.

    • Once the call is made and they pick up, it will automatically connect to the number you entered for “YOUR PHONE NUMBER”.

How can I change my password?
    1. Click on “PASSWORD” in the left side bar.

    2. Enter your old password. If this is the first time you are changing your password, enter the password in which we provided you. Likely this is a set of number.

    3. Then in the below boxes, enter the new password in which you want to use.

    4. Click “SAVE”

How do I ask for help? How do I get support?
    1. If you have a question that is not in the knowledge base or is a personal question in particular with your account, you can open a support ticket.

    2. To open a ticket, click on “SUPPORT”.

    3. Add your title.

    4. Using the drop down box, click on the priority of your message.

    5. Type your message and question and click create.

    6. You will automatically be sent an email letting you know a ticket has been open. A support tech will be able to answer your question as soon as possible. Remember that high volumes of tickets may result in a slower response rate.

How can I get notification when my account is low?
    1. Click on “NOTIFICATION” on the left hand side bar.

    2. Using the drop down box, click on the amount in which you want to receive a notification when your account drops below this amount. For example, $5.00.

    3. Click “YES” for us to send you an automatic email based on the amount you have chosen.

    4. In the last box, enter the email in which you want us to send the email.

    5. Click “CONFIRM DATA”.

How can I change the language?
    1. Using the pictures of flags at the bottom of the left side screen, click on the appropriate flag that depicts the language you would like.


Can I make calls with a negative balance?
    • All calls that are going to be made, must have a current balance.

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